IT Consulting · Montreal, QC
IT consulting for Montreal homes and small businesses. A decade of enterprise support experience, now working directly with you. When you hire me, you get me.
What I do
Each engagement starts with a consultation. No jargon, no upselling — just a clear picture of what's actually broken.
Home Tech Services
New computer setup, virus scanning & removal, smart home and apartment configuration, Wi-Fi optimization, printer woes. If it's tech-related, I can handle it.
IT Consulting for Small Businesses
Infrastructure setup, cybersecurity, hardware planning, software integration, and IT training. Expert advice whether you have 5 users or 500.
Managed IT (Monthly)
All-in-one monthly packages covering IT support, proactive website maintenance, cybersecurity, and digital literacy training. One fixed cost, zero technical friction.
Web Design & AI Integration
From simple brochure sites to complex order management setups. Pricing tailored to your data sensitivity and Quebec Law 25 requirements.
The process
No onboarding maze. No ticket system. Just a direct line to someone who actually knows what they're doing.
01
Initial Consultation
We talk through what's actually happening — not what you think is wrong. I ask the right questions to find the real root cause.
02
Clear proposal
You get a written scope with a flat price — no hourly surprises. You know exactly what you're getting before committing.
03
We fix it, together
I do the work in-person or remotely, walk you through what changed, and make sure it actually stays fixed — not just patched.
04
Ongoing if you want it
Monthly managed plans are available — or just call me next time something breaks. No retainer required unless it works for you.
By the numbers
The same discipline I applied at scale — now directed entirely at making your technology work.
15+
Years in enterprise IT operations and support
30K
Users supported on an AI-powered service desk
3,800+
Knowledge base articles governed and maintained
70%
Self-service resolution rate on an AI chatbot deployment
EN/FR
Fully bilingual — all services available in French
48h
Maximum response time — usually same day
About
I've spent my career closing the gap between technical systems and the people who depend on them. I started on the phones at Bell Sympatico, grew through IBM and Rogers into leadership roles, and for the last several years I've been running the strategy for an enterprise AI chatbot and the knowledge base that trains it.
What I care about: figuring out what's actually broken, fixing it properly, and setting things up so they don't break again. Whether you have five users or five thousand, the discipline is the same.
I'm based in NDG, Montreal, fully bilingual EN/FR, and available for in-person work across the greater Montreal area — and remote projects anywhere.
15+
Years in IT leadership and operations
25+
Years total in IT and technical support
NDG
Montreal — in-person available
EN/FR
Fully bilingual service
Get in touch
I review every message personally and respond within 48 hours. Most projects start with a free 30-minute audit.
Based in
NDG · Montreal, QC
Phone
Response time
Within 48 hours — usually same day
Service area
Greater Montreal · Remote available